Register your residence

One of the most important things you should do after your arrival is registering your residence. In Germany, it is mandatory to register at a new address within 2 weeks after your official move-in date. Most "Kundenzentren" (residents´ registration offices) in Hamburg are quite busy. Plan and make your appointment in advance (i.e. before arrival). When having registered successfully, you will receive a "Meldebestätigung" (certificate of residence) which you will need for opening a bank account or other important steps. 

Please note: Due to COVID-19, it its currently not possible to register at a "Kundenzentrum" without an appointment. 

You can easily make an appointment online: 

1. Choose "Einwohnerwesen" (first link in the list).
2. Agree with the privacy policy. 
3. Enter your personal details. 
4. Select "1" at the option "Wohnsitz, Anmeldung als Hauptwohnsitz". Click "Weiter" on the bottom of the page. 
5. Choose a "Kundenzentrum". You can choose the one that is most convenient for you, e.g. closest to your home. Here you can find a list with their addresses and office hours. The closest one to the university main campus is "Kundenzentrum Eimsbüttel".
6. Choose a suitable date and time. 
7. Confirm your choice.
8. You will receive a confirmation e-mail with an appointment number and detailed information on which documents to bring to the appointment. 

Please bring the following documents to the appointment:

• Anmeldeformular (registration form, you can find it online or fill it at the Kundenzentrum during your appointment)
• Wohnungsgeberbestätigung (confirmation of lease; ask your landlord for it)
• ID / passport / (electronic) residence permit
• Money to pay the registration fee (12 Euro, you can pay card)